PracticeRCSupport
Contact us
PracticeRC is built by a small team, and the same people who write the code answer the email. There is no ticket queue and no bot - write to us and a human replies.
support@practicerc.com
We aim to reply within 3 business days.
Write to us about any of these - it is the fastest route for all of them:
- Billing and payments - a charge you do not recognise, a payment that did not activate Premium, or a duplicate charge. See the Refund Policy first.
- Account and data - deleting your account and everything stored with it, or getting a copy of your data. See the Privacy Policy.
- Bugs - a test that would not generate, a score that looks wrong, a question with a bad answer key. Include the date and what you were doing.
- The Chrome extension - permissions, sign-in, or anything it does on a page you were reading.
- Feedback and ideas - what should exist that doesn't. This is genuinely how the roadmap gets set.
- Press, partnerships, and everything else.
Emailing from the address on your account saves a round trip, since it lets us confirm it is really you before we touch billing or delete anything.
Inside the app
Every results screen has a feedback box - the quickest way to flag a specific question that reads wrong, because it sends us the test along with your note.
Premium members also get the founder line: a private thread with the founders, in the app, tagged as a bug, a wish, or just vibes. We read every message there.
Social
Good for updates and quick questions, not for anything involving your account or a payment:
- @practice.rc on Instagram - product updates
- @losermanav on Instagram
- @singh_supril on X
Never send account credentials, card details, or payment information over social media - or to us by email.
The legal pages
- Terms of Service - accounts, usage limits, purchases
- Refund Policy - purchases are final; how billing errors are handled
- Privacy Policy - what we store, why, and for how long